emercatino.net's products are selected through scrupulous and meticulous controls that guarantee their absolute genuineness and high quality. As they are all natural products, fruit of labor of man, we cannot think about absolute perfection. Therefore we want to protect our clients, in case of defects or imperfections.

If any of our products does not match your expectations, we kindly invite you to contact our customer service via email or via fax:

Tel: 0039 0641142042

Fax Italy: 0039 06233249694

Fax US: 001 3032659515

We will take care to replace the defective product or, if you prefer, we will fully refund the total amount paid for the product(s).

We only want to have satisfied customers and for this you can be sure we will do everything possible to make all your purchases a wonderful experience that you will want to talk about.